Guarantees

Spectus is the manufacturer of the systems – the PVC-U components – that are used to make the frames of your windows and doors. We offer our customers, businesses that fabricate or install windows and doors, a guarantee on the quality of our products.

When you purchase windows and doors, your supplier – the fabricator or installer – will offer you their guarantee on the quality of the materials and labour they have supplied.

This guarantee will normally be for a period of ten years and should always be what is known as an Insurance-backed Guarantee. This form of protection is important because it means that even if the installer stops trading, your guarantee is still in place. The insurance company will assume responsibility in the unlikely event of any problems.

If you would like to know more about specific guarantees, talk to your installer. Alternatively, our customer care team should be able to help with more general information.